Price Match Promise Policy
Price Match Promise Policy
- Our Commitment
At Fareatlas.com, we strive to offer our customers competitive travel fares by comparing options from various trusted third-party travel providers. While we are not affiliated with any airline, hotel, or travel brand, we work hard to ensure that you get great value for your bookings.
- How Our Price Match Promise Works
If you find a lower publicly available fare for the exact same travel service within 7 Days of booking through our recommended provider, we will work with that provider to help you match or beat that fare—subject to the provider’s own terms and conditions.
- Eligibility Criteria
To qualify for a price match, the following conditions must be met:
- The lower fare must be for the same itinerary, including identical dates, times, number of passengers, class of service, and provider.
- The fare must be available to the general public and verifiable by Fareatlas.com.
- The price must be listed in the same currency as your original booking.
- The competing fare cannot be from auction sites, closed membership clubs, or loyalty program offers.
- What’s Not Covered
Our Price Match Promise does not apply to:
- Prices influenced by special membership discounts, corporate rates, or bulk-buy deals.
- Fares that are part of a package deal (flight + hotel, etc.).
- Errors or misprints on third-party websites.
- How to Claim a Price Match
If you find a lower qualifying fare, please contact our customer support within the allowed time frame. You will need to provide:
- A screenshot or link showing the lower fare.
- Your Fareatlas.com booking confirmation number.
We will then contact the relevant third-party provider to assist in securing the matched price, if applicable.
- Important Notes
- Fareatlas.com acts as a facilitator and cannot guarantee a price match since the final decision rests with the third-party provider.
- We reserve the right to amend or discontinue the Price Match Promise at any time without prior notice.